Privacy Policy

Effective Date: June 26, 2026

Last Updated: May 5, 2026

Website: www.batanes360.com

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard data when you visit and interact with our tourism web portal. Use of this site constitutes acceptance of this policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information when you:

Create an account or sign in
Make hotel reservations or travel bookings
Register as a visitor
Complete forms, surveys, or contact forms Examples may include your name, email address, contact number, address, payment information, travel preferences, and identification details.

2.2 Automatically Collected Data

We automatically collect technical data from your device such as IP address, browser type, pages viewed, device identifiers, and analytics data to understand site usage and improve services.

2.3 Cookies and Tracking

We use cookies and similar technologies to personalize your experience, analyze site performance, and support functionality. You may disable cookies in your browser settings; however, this may impact certain features of the portal.

3. How We Use Your Information

We use your information to:

Process user accounts, reservations, bookings, and registrations
Communicate confirmations, updates, and customer service messages
Improve our services and website performance through analytics
Enhance safety, security, and compliance monitoring
Conduct internal research and market analysis

4. Disclosure and Sharing

We may share personal data with:

Trusted service providers and partners involved with site functionality or bookings
Legal authorities when required by law, regulation, or to protect safety We do not sell personal information.

5. Data Retention and Security

Retention: We retain personal information only as long as necessary to fulfill the purposes described or as required by applicable laws and regulations. Security: We implement reasonable technical and organizational security measures to protect your data. However, no system can guarantee absolute security.

6. Data Subject Rights

Under relevant data privacy laws such as the Philippines’ Data Privacy Act, you may have rights including:

Right to be informed about data processing
Right to access your data
Right to correct inaccurate information
Right to delete or block your data
Right to object to processing or file a complaint with regulatory authorities These rights can be exercised by contacting us during business hours.

7. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from children without appropriate consent.

8. Changes to the Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated policy will be posted with a revised date.

9. Contact Information

For questions or to exercise your privacy rights, contact:

Email: sustainabletourism@gmail.com

Mailing Address: Washington Ave., San Antonio, Basco, Batanes, 3900

Compliance with Philippine Data Privacy Act (RA 10173)

We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). This law ensures the protection of personal information collected through our services and requires that:

Personal information is processed with transparency, legitimate purpose, and proportionality;
Consent is obtained for the collection and use of personal data;
Reasonable security measures are in place to protect your information;
You are afforded rights including access, correction, portability, objection, and request for deletion of your data.

An excerpt of the Act states that it is “the policy of the State to protect the fundamental human right of privacy” and govern the lawful processing of personal information.